Home Worker Support Services

  • A man and his daughter working from home

Working From Home

Many office workers are working from home as a result of the COVID-19 global pandemic. Home office arrangements may differ from a typical office set up, which could lead to discomfort.

According to the Office for National Statistics (ONS), 46.6% of employed people did some work from home in April 2020. 86% of those who worked from home did so because of the pandemic. Home office arrangements may differ from a typical office set up, which could lead to discomfort. Delta-Simons can provide advice on home office workstation set ups, which may prevent discomfort from occurring.

Under the Health and Safety (Display Screen Equipment) Regulations 1992, employers have a responsibility to assess the risks associated with Display Screen Equipment if an employee is working from home on a long-term basis, including a workstation assessment.

If employees are working from home temporarily, employers do not need to ask employees to carry out home workstation assessments. However, they should provide workers with advice on completing their own basic assessment at home. The HSE has developed a workstation checklist that employees could use.

Services we offer

Our DSE advice would focus on low cost solutions, such as behaviour change (posture, movement etc) and utilising household items to improve workstation set up, rather than purchase of new ergonomic equipment.

An initial workshop would be beneficial for all new clients, to establish existing support available to their employees, and details of home working arrangements such as equipment provision.

Self-Assessment Support

Provide employees with a DSE self-assessment template in Excel, and review completed assessments, providing brief advice via email. Employees experiencing discomfort could be offered a phone assessment, in order to review their set up and provide more in depth, tailored advice.

Home worker support assessments

Undertake home worker support assessments by phone, providing advice on good workstation set up, and suggesting low cost solutions to common problems. Health and safety topics could also be covered, such as fire alarms, means of escape, lone working and cable management. A short report could be provided for each employee via email or PDF, to remind them of the advice provided. A generic PDF could also be provided for all employees after the call, summarising best practice.

DSE Workshops

Facilitate 1 hour DSE workshops in groups of 8-12 employees, to provide general advice and support on good home workstation set up, including opportunities for Q&A for specific queries. Topics could include chair adjustments, monitor positioning, keyboard and mouse usage, posture, the importance of regular movement, eye comfort, and recommended stretches. Wellbeing advice could also be offered, giving simple tips for improving wellbeing such as exercising outdoors and keeping in touch with colleagues. We could also work with clients to understand their existing mental health / wellbeing services, and signpost to these resources during the workshop.

An optional wrap up workshop could be offered to share key themes and learnings from our interactions with employees.